Flow Designer: how to get the agent which is currently in On-Call
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02-13-2025 07:20 AM - edited 02-13-2025 07:34 AM
Hello,
I need to create an incident with Flow Designer where the Caller of the incident is the agent on call for a given group.
I found question
https://www.servicenow.com/community/developer-forum/get-on-call-member-from-the-on-call-calendar/m-...
Can I do something similar without a script, e.g. with a Look Up in some tables to find the agent On-Call?
Thank you
Flavio
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