Flow Designer Incident Creation
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‎08-28-2023 10:51 AM
Hello Experts,
I have designed one subflow for incident creation and I am calling that subflow via script. but it's creating two incidents at a time for the same issue. I want to that from where that sub-flow triggering again.
thank you

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‎08-28-2023 10:57 AM
Hi @Mark Wood ,
1)Can you check the flow context and see if its executing twice.
2)I would check execution list right after flow execution to see if any other flow is triggering
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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‎08-28-2023 11:31 AM
Hello @Hemanth M1 i checked execution it's executing twice.

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‎08-28-2023 11:42 AM
Hi @Mark Wood ,
whats your trigger to call the subflow via script???
and also did u include your subflow to any existing flow which meeting the conditio to trigger.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025