Flow designer snipped code in BR
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05-14-2025 07:52 AM
Hi team,
I could get the snippet code from flow designer
but I would like to know if may I run in business rule? There are some logic in the trigger part that I need to personalize
if is possible to run a flow designer with business rule, how can I do that, it’s a run before, after, sync…
thank’s in advanced
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05-14-2025 07:58 AM
why to run flow from business rule?
why not trigger the flow based on the correct condition and handle everything in flow?
OR
Handle everything in business rule.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-14-2025 08:34 AM - edited 05-15-2025 06:53 PM
Hi @Ankur Bawiskar , thank you for your support.
I have a incident create process via inbound email
i need to setup this snippet code in BL because we received many external email, and for this external emails the flow not working correctly