Flow designer snipped code in BR

Rafael Batistot
Tera Sage

Hi team, 

 

I could get the snippet code from flow designer 

 

but I would like to know if may I run in business rule? There are some logic in the trigger part that I need to personalize 

 

if is possible to run a flow designer with business rule, how can I do that, it’s a run before, after, sync… 

 

thank’s in advanced 

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Rafael Batistot 

why to run flow from business rule?

why not trigger the flow based on the correct condition and handle everything in flow?

OR

Handle everything in business rule.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar , thank you for your support.

 

I have a incident create process via inbound email

 

i need to setup this snippet code in BL because we received many external email, and for this external emails the flow not working correctly