Flow designer - stop processing inbound email

magnuspersson
Tera Expert

Hi.

I would like to create a flow for inbound emails to run first and stop the processing within the flow depending on different if statements.

In a traditional inbound action i can use event.state = "stop_processing" and I would like to do that in a custom action in flow designer.

What is the event in event.state and can I access it via flow?

The below image shows what i want to accomplish. Is there a way to do this?

Currently on the Xanadu release.

magnuspersson_1-1739953766129.png

 

 

6 REPLIES 6

Hi @chasepope 

 

this might help you 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2659814

 

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JesikaQ
Kilo Contributor

The community indicates that in Xanadu, it is not feasible to access the `event` object or execute `event.state = "stop_processing"` from Flow Designer; the "Stop processing" option available in flows operates at the trigger level rather than dynamically within an IF block.