Flow Designer Trigger Condition

Dileep2
Tera Contributor

Hi All,

 

I have created new Catalog item with 3 variables Manager, Primary Manager and Secondary Manager. I have to create flow designer with the below condition. Please suggest.

1. Create RITM approval task for each ACTIVE user who reports to reporting manager. Only non-Vlyi/KNS accounts are in scope (users).

2. Requestor/requested by can be anyone

3. Reporting manager can be Vlyi(ravi@vlyi.com) or KNS (rithesh@kns.com)

4. Managers can have a team and that team users cannot be Vlyi or KNS.

Thank you

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@Dileep2 

so what did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

Those are the trigger conditions, if the conditions met then I have to start the Flow Designer once after the user submits the request in the Catalog item. I am not sure how to add those as conditions in the Flow Designer. Please suggest. Thank you

@Dileep2 

you cannot set those as trigger condition for your catalog item.

Flow will always trigger with trigger type as Service Catalog

As 1st step within your flow you can check those conditions

If they satisfy then continue

If they don't then end the flow

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Sohail Ahmed
Tera Guru

Hi @Dileep2 ,

Can you please elaborate your requirement ? 

Thanks,

Sohail Ahmed