Flow Designer - Your flow cannot be found. Flow sys_id.n

[Moedeb]

I've looked through quite a number of posts with this same error:

"Your flow cannot be found. Flow sys_id.n"

However I have not found a solution that will work for my situation. As you can see in the screenshot the actual flow is actually being found, because the steps are shown behind the error box, however I cannot access anything that will allow me to try some of the ideas suggested on other posts - copy flow or similar.

Does anyone have ideas?

[Sandeep Rajput]

@Moedeb Please refer to the following posts to get help for resolving this issue.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0823104

https://www.servicenow.com/community/developer-forum/quot-your-flow-cannot-be-found-flow-sys-id-an-q...

Hope this helps.

[J Siva]

Hi @Moedeb 

I also encountered this issue. The root cause is likely that deleted or deactivated variables are being used in the flow/subflow steps.

Solution:

1. If you've recently deactivated any variables, reactivate them.
2. Go to the flow and delete the references to the variables you want to deactivate first.
3. Save the flow.
4. Deactivate the variables in the catalog item.

This should work.
Regards,
Siva

[Ankur Bawiskar]

@Moedeb 

From when you started getting this message?

Did you upgrade recently?

Did you clear instance cache and logout and login again?

If my response helped please mark it correct and close the thread so that it benefits future readers.