Flow Designer

[Community Alums]

We have a flow. It only contains only 3 steps which are update Request , Update RITM and Create catalog task.
Can we configure this flow to run by every user even the user with no role

We are not allow to edit  ACL

[SamrudhiK]

Yess @Community Alums  you can configure the flow to run by every user even the user with no role. Try below steps :-

• Open the Flow Designer

  • Go to Flow Designer in ServiceNow.
  • Open your existing flow.

• Set Flow Execution to Run as System User

  • Click on the Trigger of your flow (e.g., record-based trigger, scheduled trigger).
  • Look for the "Run As" option.
  • Select "System User".
  • This ensures that actions are executed with elevated permissions, bypassing ACL restrictions.

  • Test the Flow with a No-Role User

    • Log in with a user who has no roles.
    • Trigger the flow (e.g., by submitting a request).
    • Verify that the request, RITM, and catalog task are created successfully.

[Community Alums]

@SamrudhiK ,
You mentioned below steps , but in flow designer trigger we do not have "Run as" option.

Set Flow Execution to Run as System User

• Click on the Trigger of your flow (e.g., record-based trigger, scheduled trigger).
• Look for the "Run As" option.
• Select "System User".
• This ensures that actions are executed with elevated permissions, bypassing ACL restrictions.
  
  

[Ankur Bawiskar]

@Community Alums 

Flow can either run with System or User who initiates the session

Since you are not allowed to play with ACL then Keep Run as - System User.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Community Alums]

@Ankur Bawiskar , I configured flow properties as "Run as - System User."
But getting below error for flow :