flow designer

[siddhisharm]

Can a single flow used for multiple catalog items? Can it handle more than one catalog variable within the same flow?

[Viraj Hudlikar]

Hello @siddhisharm 

Simple answer no if you have different variables on catalog items. If it has only variable set which is used in various catalog items is my thought process. 

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Viraj Hudlikar.

[Viraj Hudlikar]

Hello @siddhisharm 

Thank you for marking my response as helpful! 😊

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Thanks & Regards
Viraj Hudlikar.

[Dr Atul G- LNG]

Hi @siddhisharm 

It might seem like a simple yes or no, but in this case, you need to apply multiple conditions based on the variables. In my project, we're using a single flow for 150 catalog items by adding conditions—based on the catalog item—to generate different tasks. So technically, yes, it is possible.

[Ankur Bawiskar]

@siddhisharm 

Looks like you can. There are multiple threads which can help you to understand.

https://www.servicenow.com/community/developer-forum/one-flowdesigner-for-multiple-catalog-items-for....

https://www.servicenow.com/community/now-platform-forum/can-a-flow-designer-flow-be-used-for-multipl...

https://www.servicenow.com/community/service-management-forum/flow-designer-use-flow-for-multiple-ca...

If my response helped please mark it correct and close the thread so that it benefits future readers.