one Flowdesigner for multiple catalog items for approval and creating task

Community Alums
Not applicable

I need to create a single dynamic flow-designer for multiple catalog items, Upon approval it should  create a task with task name as catalog name and description as values of RITM.

*forms are not having common variable set.

 

I'm new to platform it would be great if someone could tell in detail.

1 REPLY 1

Sandeep Rajput
Tera Patron
Tera Patron

@Community Alums You can create a generic flow and apply it on multiple catalog items. You just need to use the same flow in the Flow field of Process Engine section on the catalog item form.

 

Sourcehttps://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/service-catalog-management/reference/catalog-item-form.html