Flow designer

[Keerthi Lakshmi]

Hi,

In single RITM, I have to create multiple SC tasks which is based on Checkbox selection. I want the SCTASK to be created simultaneously.  I am planning to use flow designer.

As per the selection of checkboxes, the relative SCTASK have to created and assigned to corresponding assignment group. 

I just want to how can we achieve the SCTASKs to be created simultaneously. And if anyone of the SCTASK is closed incomplete, how can we update the RITM to be closed incomplete.

[Dr Atul G- LNG]

Hi @Keerthi Lakshmi 

As per the selection of checkboxes, the relative SCTASK have to created and assigned to corresponding assignment group. 

Atul: In this case you need to pass the variable value to flow to create task

I just want to how can we achieve the SCTASKs to be created simultaneously. And if anyone of the SCTASK is closed incomplete, how can we update the RITM to be closed incomplete.

ATul: Please have a look at OOTB Request flow and see the stages in flow which provide you a baseline. 

https://www.servicenow.com/community/itsm-forum/how-to-pass-variables-from-an-item-to-a-catalog-task...

https://www.servicenow.com/community/itsm-forum/how-to-pass-variable-from-catalog-item-to-catalog-ta...

[Keerthi Lakshmi]

My question is when we have multiple SCTASK to be create based on checkbox selection, how it should done simultaneously. I hope my question is clear now.

[Dr Atul G- LNG]

Hi @Keerthi Lakshmi 

 https://www.servicenow.com/community/itsm-forum/how-to-create-parallel-task-from-flow-designer-for-m...

https://www.servicenow.com/community/now-platform-forum/flow-designer-do-the-following-in-parallel-n...

https://www.servicenow.com/community/developer-forum/how-to-generate-tasks-at-the-same-time-on-flow-...

https://www.servicenow.com/community/developer-articles/parallel-flow-launcher-activity-on-catalog-i...