Kamini Kansal
ServiceNow Employee
ServiceNow Employee

We apologize for the convenience caused.
There is ongoing Datacenter maintenance. We are experiencing an unexpected issue and working on the same.
We'll let you know once we have an update.
Regards,
Kamini Kansal

Comments
ashwani3
Tera Explorer

https://dev88941.service-now.com/ insttance Not Available due to unexpected maintenance Work. please Help in getting it up, have Demo's Lined up for this in next 1 hr.

Community Alums
Not applicable

https://dev87606.service-now.com/ instance is showing offline with following info : This can happen when the instance is processing a request, undergoing maintenance, or having trouble connecting to the server.

 

Kindly help to wake the instance up.

 

Thanks,

Vinay

AAloke
Tera Contributor

I am also facing the same issue with my instance: https://dev89663.service-now.com/.

Appreciate your help in bringing it up and online 

Mark Roethof
Tera Patron
Tera Patron

My PDI is back-up again, tnx 🙂

Kind regards,
Mark

Sudhakar B
Tera Explorer

I am facing the Issue Regarding the same. My Instance is Offline. Since 3hours and i cant access my Instance.Developer Instance Offline (service-now.com)

YRK
Tera Contributor

I am also facing the same issue with my instance: https://dev88154.service-now.com/.

Appreciate your help in bringing it up and online 

Harish kumar11
Tera Contributor

I am also facing same issue with my instance : https://dev87872.service-now.com/

kindly request you solve this issue ASAP. 

Tushar27
Tera Explorer

Hi Team

 

https://dev106252.service-now.com/

 

Kindly help to wake my instance , Need to implement the integration developed on PDI ASAP.

 

Regards

Tushar sharma

skumar_srbh
Tera Guru

looks like many user's instance are still offline including mine(dev66611). Kindly help...

 

YRK
Tera Contributor

Do you have any update when this issue will be fixed?

I am also facing the issue (more than 3 hours) with my instance "https://dev88154.service-now.com/".

 

Thank you in advance!!

Victor66
Mega Contributor

Please help with instance: https://dev75892.service-now.com/

 

It has been offline for two days now. Your help is appreciated. Thanks

Seungjo Jang
Tera Contributor

I am faicing the same issue..

My instance is "dev49945.service-now.com" please help me access it again. Thanks.

Alexandru Iones
Tera Explorer

Issue ongoing still ? -  https://dev75547.service-now.com/ any help appreciated

John230
Kilo Contributor

my PDI came back online at the end of the day yesterday (4PM CST), I first saw the issue around 9AM.

Ref https://community.servicenow.com/community?id=community_question&sys_id=e54bfc34db03b0542454e6be139619a8

 

Genki Nakanishi
Kilo Explorer

I am also facing the same issue with my instance: https://dev56884.service-now.com.

Appreciate your help in bringing it up and online 

 
Bashid Bepar1
Tera Expert

Hi,

dev100534 instance is offline. How long do you think it is going to be like this.

Regards,

Bashid

 

Benjamin
Tera Contributor

Is somebody can help me in this issue? My instance is down dev71893 in hours, I would have been kept a presentation about one of my implementation. Is there any estimation when this outage will be solved? Thank you.

Benjamin

Cris P
Tera Guru

If your PDI is offline give this a try:

1. Click your account in the top right corner of the page (on the developer.servicenow.com site)

2. Click on 'Refresh instance':

 

Lukasz18
Tera Contributor

Hi, my developer instance is still offline https://dev91500.service-now.com/navpage.do

Regards

Lukasz

Shruti18
Kilo Contributor

I am also facing the same issue with my instance: https://dev110845.service-now.com/

Appreciate your help in bringing it up and online.

Thanks

jim_anthony
Kilo Contributor

Hello, are developer instances supposed to be back online? I see some others stating that theirs are back--but mine is not. If this is a manual fix per instance, can you please look into bringing dev16788 back online? Thank you!

DioneS
Giga Explorer

Mine is also affected, and has been mostly offline for weeks.  I had it yesterday for a few hours, and today it's offline again and not wanting to wake up.  dev80697

Bartek0301
Tera Contributor

Hello,

I have the same issue - dev79600.

Can you help me to wake up instance?

Tetiana Bondare
Tera Contributor

Hi, Bartek030, could you please advise where can I find my dev number?

Craig Moberg
Kilo Explorer

Not working for me...

e_8
Mega Explorer

same here dev88438.

will keep refreshing

Any update?

Tetiana Bondare
Tera Contributor

Have the same issue for a whole day.

Please assist id=1fc1c4851b4ff854b09633f2cd4bcb19

Chris Thomas
Kilo Explorer

Also same issue here, newly created Dev instance this morning, was able to work in it for about 30 minutes, then went offline and has been for over an hour. dev61722

Vijayalakshmi P
Kilo Sage

hi, I am waiting for the whole day.. my instance is dev96902

Kevin119
Mega Contributor

Mine is offline still as well, dev78515. Attempted a few "refresh instances", but those did not work either. Thanks. 

Kumar26
Tera Contributor

Hi Community,

 

My instance also not working when wakeup and its showing "Instance is offline" I think, due to Quebec upgrade I got this issue.

 

Please help me.

My instance : dev37157.service-now.com

nataliya_b
Tera Guru

Hello team,

Would be possible to check my instance: https://dev98960.service-now.com/

It is still off line and "refreshing" did not help

thank you!

Clay Jones
Tera Contributor

Is there any updates on the instances? 

Developer Instance Offline (service-now.com)

SnowDev
Kilo Contributor

https://dev71554.service-now.com/ is still offline. 

Barb - ThirdEra
Kilo Expert

Any Update!

Community Alums
Not applicable

Any update!  Thanks.

Hitomi Yamada
Tera Explorer

Hello, Team.
My Instance (https://dev106494.service-now.com) is offline.
Could you help me to wake up instance?
Thank you.

Edward Rosario
Mega Sage
Mega Sage

are you guys still having issues with the instances? dev83480.service-now.com is still down

 

Razvan
Tera Contributor

is the maintenance still ongoing ?

AAloke
Tera Contributor

I just checked my instance and it is back up online. Thank you for your help.

ikc_jc
Tera Contributor

It's been about 3 days now... any update soon?

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Hi Ashwani,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Hi Sudhakar,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Hi YRK,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Hi Harish,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Hi Tushar,

Your instance is now hibernating. You should be able to wake it up and use it.

Let us know if you run into any issues. We apologize for any inconvenience caused.

Thanks.

Kamini Kansal

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Hi S Kumar,
Your instance is now hibernating. You should be able to wake it up and use it.
Let us know if you run into any issues. We apologize for any inconvenience caused.
Thanks.
Kamini Kansal

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Hi YRK,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Hi Vinay,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

Kamini Kansal
ServiceNow Employee
ServiceNow Employee

Hi Victor,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

Version history
Last update:
‎10-04-2021 10:22 PM
Updated by: