Flow Designer

Community Alums
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We have a flow. It only contains only 3 steps which are update Request , Update RITM and Create catalog task.
Can we configure this flow to run by every user even the user with no role

We are not allow to edit  ACL

10 REPLIES 10

@Community Alums 

please share the complete flow configuration screenshots.

Your flow should trigger with Service catalog and not on Record insert/update

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
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LexaHunger_20_0-1741593106140.png

 

@Community Alums 

Ensure flow is Run as System User, Publish it and then test with fresh catalog form submission.

During step 3 Catalog task creation did you specify the Requested item record or not?

AnkurBawiskar_0-1741594468445.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

LexaHunger_20_0-1741605393945.png

 

Community Alums
Not applicable

Hello ,

The error occured because of assignment group.
I was trying to set assignment group to RITM when I removed , it worked
But why particular assignment group is having issue?