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Flow does not fire with snc_read_only role

PiotrekL
Tera Expert

Hi

 

I created catalog item which grants snc_read_only role. Second one needs to remove role( user can request it) . I set below properties and user can create ritm while having snc_read_only but flow is not fired. How to fix it( i tested and when snr_read_only role is not present flow is fired)

 

 

Why end user with snc_read_only role unable to add/edit/delete items in cart and create Request / Re...

 

Reagrds

Piotr

8 REPLIES 8

Hi

I added them and flow is not triggered

Ankur Bawiskar
Tera Patron
Tera Patron

@PiotrekL 

Did you try running flow with System user and see?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi
yes it is set like this, but it does not work

@PiotrekL 

flow is not fired?

what does this mean?

Is your REQ marked as approved?

If yes then only RITM flow will kick.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader