Flow doesn't automatically run in Catalog item even if request item is automatically set to approved

[tidert_24]

Good day devs!

Can someone help me resolve this issue with regards to the flow of my catalog item? It won't run automatically even if it was set as a process engine flow. I have also checked the "Service Catalog Request"  workflow and it is already auto-approved. 

I can only run the flow if I test it. 

I appreciate any help that will do. Thank you in advance.

[Amit Verma]

Hi @tidert_24 

1. Check if your flow is activated or not.

2. Check if the trigger for your flow is set to Service Catalog

3. Ensure that you have mapped the correct flow with the catalog item.

Please give this a try and share the results.

Thanks and Regards

Amit Verma

[tidert_24]

Thank you for your response, sir @Amit Verma.

Yes, I have done all of those things already, but the flow still won't run automatically.

[Amit Verma]

@tidert_24 

If possible, could you please share some snippets of your flow and catalog item to debug it further.

[JohnnySnow]

Hi,

Can you please share some screenshots of what you have achieved till now?