Flow skips approvals due to invalid rule?

[Kiran_25]

Hi

I have a subflow that runs on change requests when a specific set of conditions are met (outage) and triggers various approvals for this.

The issue I have is that the sub flow is only triggering approvals  when there is a outage created on the change request.

It is skipping approvals when change req has no outage and automatically transitioning to Scheduled state.

Error: Skipping approvals due to invalid rule: ApprovesAnyOrRejectsAny

I believe the error relates to this step in the flow as this what should trigger approvals:

[Ankur Bawiskar · Accepted solution]

@Kiran_25 

if you are using Ask for Approval action then you should set some user or group

this is empty in your screenshot and hence the error

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Kiran_25]

The group/user details are collected in earlier steps using a script, the script is fetching the affected CI support group details:

[Ankur Bawiskar]

@Kiran_25 

but you are not setting it as per the image I highlighted?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Kiran_25]

Thanks - issue is resolved by populating the fields that you have highlighted. Have marked your response as the solution as it worked for me