Follow on Live Feed/ Follow Button is missing after upgrade to Washington Dc

[SAS21]

Follow on Live Feed/ Follow Button is missing after upgrade to Washington Dc. Is it part of Upgrade?

[Mark Manders · Accepted solution]

Have you activated Next Experience? Because that makes that Live Feed will no long work:

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/use/live-feed/concept/c_Use...