Follow up field in task table

[Ramkumar Rajend]

Hi folks,

I want to give a follow up for the assigned to person based on the date and time given in the Follow up field, i saw some OOB option related to creating a reminder email for that assigned to person by himself.

is there any way to show an alert / pop up to inform the user 15 mins prior to that date and time in Follow up field? (Ex: Outlook meeting reminder before 15 mins)

Regards,

Ram

[Kalaiarasan Pus]

If you are looking to add a pop on form, are you sure that the user would be logged into the system always ? Wouldn't it make sense to send a reminder email instead?

[Ramkumar Rajend]

you can take it in this way, Service desk agent will be always logged in to system(one or the other). And more over they don't want to do an extra step to open and check their email.

[lars_rottmann]

Hi i'm interested in such a solution too.

We don't want to sent an email for everythink, overall we want sent fewer and fewer notification by email.

perhaps there is anybody whith a simple solution for this ...

[prajaktanaik]

Hi Ram,

Did you ever get a solution for this?

Thanks,

Prajakta Naik