I added a field at the table level in core UI but

ServiceNow Use6
Tera Guru

Hi,

I added a field at the table level in the core UI and it is clearly visible on the form but when i opened the same form in CSM, I don't find it. Also, if some people say please check the view you are in, I don't know how to check the view in CSM. This is our URL link
test.service-now.com/now/nav/ui/classic/params/target/change_request.do%3Fsys_id%3D-1
Kindly help. 

1 REPLY 1

Tanushree Maiti
Kilo Patron

Hi @ServiceNow Use6 

 

1. Ensure you have changed the application scope to CSM Workspace , set the correct view , then have done necessary form level changes.

Refer: https://www.servicenow.com/community/developer-forum/custom-fields-not-visible-in-csm-configurable-w...

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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