Follow up remider

[shristy2]

Dear Team,

Any idea how to achieve it.

I just brought a new field from the out of box list on to the incident form what and how to about it next?

[JD31]

How did you set a workflow? Last I knew, incident doesn't have a workflow (or I might be wrong). 

[Michael Fry1]

You can build a workflow on any table. We built one for follow-up on Incident.

[imran sk]

Hello @Michael Fry1 ,

We have the exact requirement which you have implemented

Could you please give me some walkthrough how you configured workflow

It will be really helpful

Thanks in advance

[Michael Fry1]

At this point, I'd build it in a Flow using in Parallel where the trigger is the follow-up date changes. The first part of the parallel does your actions and the second part of the parallel is the date changes, end the flow. You need to build it should they change the date, you don't want the flow running on the old date. Hope that helps!

[snehabinani26]

Hi Shristy,

Were you able to understand the functionality.

If your question is answered , please mark my response as helpful/correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.