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Resolved! GlideDate() not working in Scoped Application

We have a scoped application for our accounts payable team.   They need to know if an invoice is under 30 days overdue or over 30 days overdue.I am trying take the invoice term field and the invoice date field and write an onChange client script on t...

Instance With Link

In the out of box "Service Portal" that gets created when the Service Portal plugin is enabled, the Order Something, Knowledge Base, Get Help and Community widgets are instances of the Icon Link widget.   When I add these to my own portal, the result...

brettdrake11 by Kilo Contributor
  • 5527 Views
  • 3 replies
  • 2 helpfuls

Best practices for Requests/RITM/Task?

Hi All,Still new to ServiceNow but I have a couple of questions and would be most grateful if someone could answer/clarify.For our implementation we won't be going live with the customer portal till 'Phase 2' this means until then any requests will b...

na93 by Mega Expert
  • 3577 Views
  • 4 replies
  • 2 helpfuls

Resolved! List User license

Hi,Is there any way to see the licenses list being consumed by my servicenow instance and the type of license?

nehasr1288 by Tera Expert
  • 5516 Views
  • 5 replies
  • 1 helpfuls

How can I add minute option in filter?

I saw the post that is similar to my question, but it does not answer mine still. I am looking to add a minute option to a filter when I use the "Is more than" "Is less than".active=true^u_testMORETHANu_test@hour@before@1The filter only allows for Ho...

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Resolved! Show attachment in new window

Hi,I have a request for showing a document revision (can be a pdf) in a new window. Currently I have developed this UI action where I first find the revision for the document and then find the attachment in the sys_attachment table. But using this co...

Deployment & Change Release

Hi All,Can anyone share some standard deployment requirements as it relates to deployment code or change release? Activities that are a must have vs optional. Something like a deployment manifest. Any documentation will be helpful. CheersPD

pierredavis by Kilo Contributor
  • 3913 Views
  • 8 replies
  • 5 helpfuls

Resolved! How do I keep my instance awake always?

                  I have read through the posts for sleepy instance which is mentioned in the below link here, URL: https://developer.servicenow.com/app.do#!/program/faq?q=sleepy_personal_peveloper_instances . I am using the latest Istanbul version ...

sifynm by Tera Expert
  • 23229 Views
  • 19 replies
  • 10 helpfuls

Override State field label of Task Table for customized table

We created the customized table extended "Task" base table.     We are using "State" field from Task table.     However, we want to change some value for "State" field.   Our requirement is to replace "Closed Complete" with "Closed" in displayed valu...

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Nancy8 by Giga Contributor
  • 3015 Views
  • 2 replies
  • 3 helpfuls