Force update if no value change

[Hafsa1]

I'm fetching custom table record using SOAP message and calling it form scheduled script.

It runs every 3 days and update/insert record in custom table which is having only 100-150 records. Now most of the records don't get changed frequently is source application, hence, it don't update record in servicenow. But we have a requirement that it should update all records every 3 days irrespective of whether record value get changed or not.

Can anyone suggest what to use in scheduled script to force update every record?

[asifnoor]

So technically your script is not being called bcoz no changes in source application or your script is being called but no updates happening?

Can you share your script once.

[Muralidharan BS]

Hi Hafsa,

Are you looking for  setForceUpdate(true), this updates without having to change a value on that record. 

Thanks

[dhananjay21]

Hi Hafsa,

Have you tried updating the auto_sys_field like Updates aka sys_mod_count which keeps the update count of record. Which is achieve able by using setForceUpdate(true).

Hope this helps you. 

[Hafsa1]

I have included logs in script and it gives log entry for all 110 records but not updating it as no values are changed as source. Testing with changing 2-3 records at source and it updates only those records only. So will using "setForceUpdate(true)" in script always update 110 records every time script will run?