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Form Builder missing in Additional Actions

bjrich01
Tera Contributor

Hi all.  Newbie here.  Not sure if this is the right form to ask.  I'm working on my CSA Fundamentals in NowLearning.  Section 4 - Create tables.  Instructions in the Xanadu Fundamentals course instruct me to use Form Builder. I cannot find it anywhere in "Additional Actions" menu.  Did I miss something somewhere?  Thanks everyone.

1 ACCEPTED SOLUTION

Viraj Hudlikar
Tera Sage
Tera Sage

Hello @bjrich01 

 

Form Builder is available after San Diego release so do check if your instance is same or higher version.

Do try to clear cache of instance.

Since it will be a lab instance, I advise you to raise a support case with Now learning support team. They will help you address this issue.

 

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

 

Thanks & Regards
Viraj Hudlikar.

View solution in original post

6 REPLIES 6

Viraj Hudlikar
Tera Sage
Tera Sage

Hello @bjrich01 

 

Form Builder is available after San Diego release so do check if your instance is same or higher version.

Do try to clear cache of instance.

Since it will be a lab instance, I advise you to raise a support case with Now learning support team. They will help you address this issue.

 

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

 

Thanks & Regards
Viraj Hudlikar.

Thanks Viraj. That was the issue. My instance was out of date. Quit the instance, restarted and everything came back updated to xanadu. 

Thanks everyone!

Ankur Bawiskar
Tera Patron
Tera Patron

@bjrich01 

It should show ideally.

Try suggestions shared by Viraj and raise case if required.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @bjrich01 

 

What you click in is called an Addition Action only. See the help text in my screenshot. Nothing is missing. [ these 3 line are called additional Actions]

 

AGLearnNGrow_0-1743571818267.png

 

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