Form Design Options

[Sam Ogden]

Hi All,

I've just added a new tab and numerous fields on our incident form.   We have set the tab as 2 columns, but we have an odd number of fields, the last field being a string field with a limit of 2,000 characters.   Is it possible to change this final field to cover both columns, but keep all the fields above it in the tab as 2 columns?

Also is there anyway to put a split within the tab i.e. have a line horizontally that splits the tab in 2 so we have the following design:

Defect Reported In                                                                                             Defect Fixed In

Defect Introduced In                                                                                         Defect Fixed In (1)

                                                                                                                                                        Defect Fixed in (2)

{split - line break}

Risk and Impact

Escalated                                                                                                                       Escalated To

Technical Comments

Any help is greatly appreciated

Thanks

[anjalichoudhary]

Hi Sam,

You can split the form layout in two columns by using:

• |- begin_split -|
• |- split -|
• |- end_split -|

through Configure --> Form Layout

Refer below link for more:

Enabling Multiple Form Splits - ServiceNow Wiki

And you can right click the field Technical Comments and from Configure--> Dictionary, you can change the max length of the field to set the width.

Hope it helps!!

Thanks,

Anjali

[Jaspal Singh · Accepted solution]

Hi Sam,

All you need to do is   configure -- > form layout & not form design.

Open up the tab/section by selecting is form something marked as below:

Add necessary splits as below.

defect reported in

defect introduced in

|-split-|

defect fixed in

defect fixed in 1

defect fixex in 2

|-endsplit-|

risk & impact

escalated

|-split-|

escalated to

|-endsplit-|

technical comments

Thanks,

Jaspal Singh

Hit Like or correct on the impact of response.

[Sam Ogden]

Hi Jaspal

That has worked a treat

Thanks