Form still processes despite mandatory field warning
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02-01-2024 07:19 AM
I created a new field (CER#) which becomes visible and mandatory whenever the capital or operating budget exceed $0.00.
However I when selecting Create Project the project is still created. The error message displays and the state moves to Completed - despite the UI still showing it as 'Approved'.
Why is the action not being aborted when there are mandatory fields still needing data?
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02-02-2024 02:20 AM
Hi @MBarrott
Please check if below posts are helpful :
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0826965
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0790289
Thanks & Regards
Amit Verma
Please mark this response as correct and helpful if it assisted you with your question.