Form views for different catalog items

davidb2000 · ‎07-15-2016

Hi all,

I have attempted to build out a new custom application that captures user details for Employee Administration

Reason we are not using the inbuilt hr functionality is a long story.

Category / Application Menu:

Employee Changes

Catalog Items / Modules:

Onboarding

Offboarding

Tables:

Employee Administration Changes

Employee Administration Tasks

Ideally a user will be presented with a form view when they click on 'Onboarding' and a different form view for when they click on 'Offboarding' - is that possible?

Is there some comprehensive documentation on how to go about creating an application from scratch?

forgive my lack of knowledge

Chuck Tomasi · ‎07-16-2016

It would appear that the user you are impersonating does not have x_orin_employee_ad_employee_administration role. By default that role is required for your custom app & table. Without read access they won't have access to the record or the fields. Two options:

Grant the role to the users you want to access the table
- Be careful - this role also may allow delete access!
Update the read, write, and create ACL on the table to include public along with your app's custom role

Short answer - review the roles the user has and understand the ACLs on that table!

References:

http://wiki.servicenow.com/index.php?title=Using_Control_Rules

Security Best Practices - ServiceNow Wiki

Contextual Security - ServiceNow Wiki

View solution in original post

Haritha Kotturi · ‎08-08-2018

Hello,

For List view:

You need to edit the module. There is fields called

View name and Arguments.

View name = your specified view name and Argument = &sysparm_view_forced = true

For form view:

You need to write view rules else it'll display based on user prefered view.