Fulfiller Mandatory Questions in Catalog Item

[kailashthiyagar]

I have a catalog item and there are 3 variables which will be visible and mandatory after the submit of the request. The person who is going to work on the task, has to fill the values in it .

I m using the below script on load and made it as "Applies on Requested Items/Tasks" and on "Catalog view". The questions appear as mandatory after submit of the request with this script. i m not able to save the RITM without entering any values for these variables. But if i close the task, the RITM is getting closed..

How to handle this scenario

var isAdmin = g_user.hasRole('admin');
   var isCatalogMaster = g_user.hasRole('catalog_master');
   if (isAdmin ||   isCatalogMaster) {
   // alert('Current user is an admin');
   //g_form.setVisible('current_priority', true);
   g_form.setMandatory('quality_standards_outcome', true);
   g_form.setMandatory('performance_standards_outcome', true);
   g_form.setMandatory('security_standards_outcome', true);
   }
   else
   {
   g_form.setMandatory('quality_standards_outcome', false);
   g_form.setMandatory('performance_standards_outcome', false);
   g_form.setMandatory('security_standards_outcome', false);
   }

[SanjivMeher]

User shouldn't be able to close the task.

Can you put some alerts. And then try to close the task.

Also make sure, these variables are there on your task forms.

[kailashthiyagar]

sanjivmeher

The variables are on RITM... and not on the task forms.

[SanjivMeher]

Please add them to tasks as well. You can do tht by making variable global or add them from the workflow.

[kailashthiyagar]

sanjivmeher

Interesting.. But usually when we add variables to Catalog item, it will be available on RITM and not on the tasks.. Right? Is there a way to variables to Catalog Item Task?