Function Field ACL rules

LaTonyaJ
Tera Contributor

Hi All,

I created a function field to generate a report for a dashboard widget I created. 
I am trying to get the average response time for provisioned and de-provisioned users.
I used the datediff() function with the fields, created and updated, to return the average of the date difference for all active users.
When I run the widget, I get the message "Access to this content denied based on report_view field ACLs."
I believe I've narrowed it down to the ACL rule '
record/sys_security_acl.sys_scope/write = false (0:00:00.000)', which has roles set to 'nobody', and I'm fairly new to servicenow but I'd say trying to modify that rule would open up more issues. Can anyone provide any feedback on what direction I should go in to resolve this issue?
Screenshot 2023-05-21 at 7.16.58 PM.pngScreenshot 2023-05-21 at 7.17.37 PM.pngScreenshot 2023-05-21 at 7.18.36 PM.pngScreenshot 2023-05-21 at 7.19.26 PM.pngScreenshot 2023-05-21 at 7.19.58 PM.png

 

 

2 REPLIES 2

Julien Sanchez
Tera Contributor

Did you ever figure this out? I am also running into the same issue.

SnowSnew
Tera Contributor

I have the same issue, did you find out how to fix it?