g_form.getDisplayBox

[Anurag Tripathi]

hi All,

We use g_form.getDisplayBox at a lot of places. It seems to work fine everywhere except for 'opened_by' field. Can anyone explain why ?? And/Or suggest a workaround.

I know getReference, But just thinking if there is anything that can be done on the client side only.

This is how i am using it

g_form.getDisplayBox('opened_by').value;

[Harish Murikina]

Hi Anurag,

                I have verified your code it works for me and it showing display value of opened by.

[Subhajit1]

Check if this link helps:-

ServiceNow Customer Service System

[Anurag Tripathi]

Hi Subhajit,

This is the HTML rendered for this element

For this its not working...

<tr id="element.pm_project.opened_by">

      <td id="label.pm_project.opened_by" class="label label_spacing" nowrap="true" type="reference" choice="0" data-type="label" title="">

              <label dir="ltr" onclick="return labelClicked(this);" for="sys_display.pm_project.opened_by"> … </label>

      </td>

      <td class="input_controls" nowrap="true">

              <input id="sys_original.pm_project.opened_by" type="hidden" name="sys_original.pm_project.opened_by" value="593yda0e2df22f33445411bfe9481ef1"></input>

              <input id="pm_project.opened_by_label" class="disabled" name="pm_project.opened_by_label" readonly="readonly" style="direction:ltr;" value="Abel Tutor"></input>

              <a data-ref="pm_project.opened_by" data-table="pm_project" data-ref-key="null" name="" data-view="default" data-type="reference_popup" data-form="sys_user.do"> … </a>

              <input id="pm_project.opened_by" style="visibility: hidden; width: 1px;" name="pm_project.opened_by" value="593yda0e2df22f33445411bfe9481ef1"></input>

      </td>

</tr>

==============================================

Another readonly field on the same form - project manager - its working fine for this

<td class="input_controls" nowrap="true">

      <input id="sys_original.pm_project.project_manager" type="hidden" name="sys_original.pm_project.project_manager" value="77958ecc0a0a3c9200926f6a71415275"></input>

      <span style="width: 1px"> … </span>

</td>

===========================================

Both the fields have ID like sys_original.pm_project.XXXX , i am not sure what am i missing

[Kalaiarasan Pus]

Anurag , the example you gave me had the field disabled using access control. Does it have something to do in this ??????