g_form.setVariablesReadOnly(false) not working for all variables in VEditor

[Raphael Dizon]

Hello,

I have tried creating a client script in ritm table so that variables in VEditor won't be read only, I used g_form.setVariablesReadOnly(false); and it only made some fields editable but not all, why is that?

[Ankur Bawiskar]

Hi,

Usually you need to have catalog client script so that the script runs only for particular catalog item and not for all catalog items

1) Applies to -> catalog item

2) type -> onLoad

3) Catalog item -> your catalog item

in script add that code

function onLoad(){

g_form.setVariablesReadOnly(false); 

}

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Raphael Dizon]

Hi,

I have tried this, and it's not working because we have a client script in the RITM table that sets all the variables in veditor to read-only. That's why I am trying to create another client script in the RITM table to make some fields editable however, it's not working on some variables

[Sagar Pagar]

Hello,

The order of onLoad catalog client script should be greater than all other catalog client script and catalog UI policies.

Regards,

Sagar Pagar

[Raphael Dizon]

Hi Sagar,

I tried setting the order to the highest and still some fields are not editable in the veditor

[Swapnil Soni1]

Hi Raphael Dizon,

You can use this-

For fields on the form use g_form.setReadOnly('<fieldName>', true);

For catalog variables use g_form.setReadOnly('variables.<variableName>', true);

Or you can go through it -

https://hi.service-now.com/kb_view.do?sysparm_article=KB0752560

If this solves your problem please mark helpful or correct.

Thanks

Swapnil Soni