g_form.showFieldMsg Client scripts is not working on portal

[manibaig]

UI Type= All. Below script works fine in servicenow(Kingston) but it's not working on portal. Field message does display on portal for a split second though . Any suggestions guys Thanks 

function onLoad() {
var WTest = g_form.getValue('u_w_status');
if ( WTest== 'Awaiting') {
// alert('What');
g_form.showFieldMsg('WTest','Disclaimer .........' , 'info' , true);
}
}

[Mark Stanger]

Is this running on a catalog item or a standard form in Service Portal?

[Mark Stanger]

This should work, but you need to supply the name of your field/variable instead of the 'WTest' variable name.  Try changing your script to this...

function onLoad() {
    var WTest = g_form.getValue('u_w_status');
    if (WTest == 'Awaiting') {
        // alert('What');
        g_form.showFieldMsg('u_w_status','Disclaimer .........' , 'info' , true);
    } 
}

[manibaig]

i changed the script and removed row 2

if(g_form.getValue('u_w_status')== 'Awaiting') 

still same issue. 

Alert('') works fine though

[Mark Stanger]

Also, I'm seeing that these messages disappear if the field value changes so you'll need to make sure you re-show the field message each time the field changes.  You'll probably have better luck running this as an 'onChange' script against the 'u_w_status' field.

function onChange(control, oldValue, newValue, isLoading) {
    // Hide the field message if present
    g_form.hideFieldMsg('u_w_status', true);
    if(newValue == 'Awaiting') {
	// Re-show the field message
	g_form.showFieldMsg('u_w_status','Disclaimer .........' , 'info' , true);
    }
}