Genius Results is not loading the Order Guide a form.

Rhonda9
Tera Expert

‎02-14-2025 07:39 AM

Hello,

I have run into an issue after in the Employee Center with an Order Guide not being retrieved in the search results as a form.  How can I change this?  It is pointing the sc_cat_item table in the url instead of sc_cat_item_guide.  

I tried creating a AI Search Genius Result Configuration pointing to the Order Guide table but its still pulling up in the wrong url.   What can I do to resolve this? 

 

here is the code

 

function process(context) {
    var answer = new sn_ais.GeniusResultAnswer();

    answer.setTable('sc_cat_item_guide');
    answer.setSearchPhrase(context.getOriginalSearchPhrase());
    answer.setEncodedQuery("sys_class_name!=std_change_record_producer");
    answer.setSearchLimit(3);
    answer.searchTitleOnly(true);
    answer.addSearchAttribute("geniusResultSearchMode", ["custom"]);

    return answer;
}
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DenysM_
Tera Contributor

‎04-24-2025 01:19 PM

Hi Rhonda,

 

We had the same issue, which we were able to resolve by creating a sys_property record:

- Name: "glide.search.evam.use_legacy_template_generation"

- Type: "true | false"

- Value: "true"

 

In KB1949808 it is mentioned that this system property should be removed after upgrading to Xanadu Patch 7+ / Yokohama Patch 1+. However, we have just upgraded to the Xanadu Patch 7a and this issue still exists, so we keep this system property set to true.

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