get incidents related to interaction?

[Kiran Kumar 76]

Hi,

i am trying to get if there is any active incident related to interaction so that I can stop users from submitting another incident when one is already in progress from interation

i tried to find the relationship field of interaction on the incident but couldn't find 

please advise how this can be done

[Danish Bhairag2 · Accepted solution]

Hi @Kiran Kumar 76 ,

The relationship is stored in this table interaction_related_record . Kindly check this n build your logic on this table by using before insert business rule.

Thanks,

Danish

[Danish Bhairag2]

Hi @Kiran Kumar 76 ,

If I have answered your question could please mark the response as helpful as it will help others to find the right answer.

Thanks,

Danish