Hello everyone!
I have a workflow in which a RITM2 is generated and I store its number to a workflow.scratchpad variable.
On the same script but later I want to write this RITM2's number to a work note of the current RITM1 but it doesn't appear.
I used gs.addInfoMessage and it shows RITM2's number correct but still work notes are not updated correct.
Here is the code:
//GET RITM2'S NUMBER
var childReqIt = new GlideRecord('sc_req_item');
childReqIt.addQuery('sys_id', workflow.scratchpad.RITM_SYSID);
childReqIt.query();
gs.addInfoMessage('RITM_SYSID ' + workflow.scratchpad.RITM_SYSID);
while (childReqIt.next()) {
gs.addInfoMessage( childReqIt.number);
}
//WRITE WORK NOTES ON RITM1
var parentReqIt = new GlideRecord('sc_req_item');
parentReqIt.addQuery('sys_id', current.sys_id);
parentReqIt.query();
while (parentReqIt.next()) {
parentReqIt.work_notes = (childReqIt.number + 'created' ) ;
ParentReqIt.update();
}
I would really appreciate any help!
