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03-23-2018 04:07 AM
I need to edit a field on a newly created catalog task, as soon as it's created. Normally, I would just do task.field = , but the field I need to update doesn't actually sit on the sc_task table, it sits on the sc_request table and I know you can't do the following:
task.request.requested_for = "foobar";
task.request.update();
I read this post: https://community.servicenow.com/community?id=community_question&sys_id=80570369db1cdbc01dcaf3231f96...
but I'm not sure.
So, I did get it to work, but there must be a better way.
Here's a diagrammed way I have it now:
Solved! Go to Solution.
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05-22-2018 08:22 AM
I was actually able to capture the sys_id of the created task (created by the Catalog Task workflow activity) directly in the advanced script section using
workflow.scratchpad.taskid = task.setNewGuid();

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05-23-2018 04:09 AM
Just tested this:
Worked like a charm!
Thank you, patricklatella, for continuing this conversation which led to my understanding to get this working.
Docs references:

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05-23-2018 04:15 AM
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05-23-2018 09:42 AM
excellent!
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01-07-2019 07:07 AM
Hello Patrick,
setNewGuid(); only works in the global app scope. Do you know how I can leverage the same exact functionality of this function on scoped apps?
Note: I am aware of setNewGuidValue(sysId), I do not want to pass in a sysid - i want the system generated one within the catalog task workflow activity.
Any ideas? thank you 🙂
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01-08-2019 02:48 PM
can you explain a little more about the requirement for the task's sys_id?