Hi
You need to create a onChange client script and client callable script include for this purpose. See below :-
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
var id = g_form.getValue('u_reference_1');//newValue
var ga = new GlideAjax('GetUserDetailsAjax');
ga.addParam('sysparm_name','getInfo');
ga.addParam('sysparm_user_id',id);
ga.getXML(CallBack);
function CallBack(response)
{
var answer = response.responseXML.documentElement.getAttribute("answer");
var user=JSON.parse(answer);
//g_form.setValue('req_email', user.email);
//g_form.setValue('req_phone', user.phone);
//g_form.setValue('address1', user.street);
alert(user.location);
//g_form.setValue('city_state_zip', user.location);
}
}
Client Callable Script Include :-
var GetUserDetailsAjax = Class.create();
GetUserDetailsAjax.prototype = Object.extendsObject(AbstractAjaxProcessor, {
getInfo: function(){
var obj={};
obj.location='';
obj.email='';
obj.phone='';
obj.street='';
var id=this.getParameter('sysparm_user_id');
var gr= new GlideRecord('sys_user');
if(gr.get(id)){
if(gr.location!='')
obj.location=gr.location.city.toString();
obj.zip=gr.zip.toString();
obj.street=gr.street.toString();
obj.phone=gr.phone.toString();
obj.email=gr.email.toString();
//here you will get all the required fields from sys_user that you want to show on your form.
}
return JSON.stringify(obj);
},
type: 'GetUserDetailsAjax'
});
Let me know.
Regards,
Omkar Mone.
www.dxsherpa.com
