Get variable values on notification from parent record producer

[Souvick A]

Hello All,

I have a requirement to create a email notification on task table. On the body of the email I need a variable value from the parent HR case of the task.

I need help to configure this part on the notification.

Thanks in Advance

Regards

Souvick

[Vishal Birajdar]

Hello Souvick,

If you have reference field on Task table for Parent HR case then you can Dot walk on Email template

Eg.,

I have selected Parent field and Number 

Output :

[Souvick A]

Hi Vishal, 

Thank you for your reply. But this dot walking is working for fields on HR case, I am asking for variables on HR case.

For example : Start date is a variable not field on HR case,  I want to show this variable value on the notification.

[Vishal Birajdar]

We can try email script.

if possible can you please share a screenshot of the form ?

[Souvick A]

Sorry , I will not able to share the screenshot from the client form.

I am trying through email script but not able to fetch the value as it is a variable on the HR case