Get Variables and it's from Record Producer to email notification script

harishdasari
Tera Guru

Hi,

I have created a email script, which needs to get the variables and it's values from record producer. After record producer is submitted then it will create a record on sn_hr_core_case(HR case) table.

I have created the email script for it, but I am not exactly sure how to get the values.

any can please help how can I accomplish this requirement.

 

Thank you.

 

Here is the below script I have tried, but it is NOT WORKING.

var gift = new GlideRecord('sn_hr_core_case');
	gift.addQuery('sys_id', current.document_id);
	gift.query();
	while(gift.next())
		{
			template.print(item.number + ":   " + item.cat_item.getDisplayValue() + "\n");
           template.print("       Item Options:\n");
           var keys = new Array();
           var set = new GlideappVariablePoolQuestionSet();
           set.setRequestID(gift.sys_id);
           set.load();
           var vs = set.getFlatQuestions();
           for (var i=0; i < vs.size(); i++) {
               if(vs.get(i).getLabel() != '') {
                     template.space(4);
                     template.print('         ' +   vs.get(i).getLabel() + " = <span style='color:red'>" + vs.get(i).getDisplayValue() + "</span>\n");

               }
           }
   }
1 ACCEPTED SOLUTION

vinothkumar
Tera Guru

Harish,

 

You can try something like this and it will work

 

var gift = new GlideRecord('sn_hr_core_case');

gift.addQuery('sys_id', current.sys_id);

gift.query();

if(gift.next()) {

template.print(" Requestor" +  m.variables.variable_name);

}

View solution in original post

12 REPLIES 12

harishdasari
Tera Guru

I think  GlideappVariablePoolQuestionSet()  will not work in scoped application... because I am using this email script in HR application scope.

Am I correct ?

Thank you.

Hi Harish,

Correct, it won't work in scoped app

following error I got

Evaluator: java.lang.SecurityException: GlideappVariablePoolQuestionSet is not allowed in scoped applications

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

harishdasari
Tera Guru

Thank you Srivatsava and Ankur.

 

 

Hi Harish,

Could you also mark the answer as correct and helpful. Thanks in advance.

Regards

Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

vinothkumar
Tera Guru

Harish,

 

You can try something like this and it will work

 

var gift = new GlideRecord('sn_hr_core_case');

gift.addQuery('sys_id', current.sys_id);

gift.query();

if(gift.next()) {

template.print(" Requestor" +  m.variables.variable_name);

}