getting choice value instead of choice label
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‎01-23-2018 02:05 AM
i have one notification in which i want to display the label of one choice list but the problem is that m not getting the label m getting the value as shown below
choice list of this field is :
email script is this :
i
in my preview notification m geeting the proper label but not on incident form
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‎01-23-2018 05:49 AM
Hi Nani,
What value you are getting in the system logs?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-23-2018 05:53 AM
I am getting the choice lable
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‎01-23-2018 05:56 AM
Hi Nani,
Are you saying that on preview notification it is showing correct label but when you check the email record then it shows value?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-23-2018 06:06 AM
yes

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‎01-26-2018 01:06 PM
Is there a reason you are using a mail script in this case? Why not just use it inline in the message body like this:
Security type: ${u_security_type}