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Getting error during "Add attachment to form(SP)" in ATF.

Sharusha
Tera Contributor

Hello All,

I am currently automating a catalog item where the attachment is mandatory.However ATF is failing.

And faced this error "User does not have permission to attach to record 'ABC' on table 'sc_cat_item'" while using the step "Add attachments to Form(SP)".

Kindly let me know if there is any solution/workaround for the same.                                                                             Note: Attachment mandatory option is checked as TRUE for the catalog item and not part of Variables.

This is happening in Washington instance.

@Ankur Bawiskar Need your inputs

Thanks in advance!!

Regards,

Sharanya

7 REPLIES 7

Dr Atul G- LNG
Tera Patron

Hi @Sharusha 

 

could you please try the same step manually with same file with same user, and share feedback.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Hey Atul,

Yes manually works fine for admin user with the same file.

But ATF step fails.

Regards,

Sharanya

Sharusha
Tera Contributor

Any solutions or is it a known issue in ATF?

Thanks,

Sha