Getting error message when trying to add variables to MRVs.

[Emily4]

Hello.

I'm trying to create a multi row variable set for the first time.

I was able to create the variable set, but every time I try to create a variable inside of it, I get 3 error messages. 

- Invalid Insert

-Cannot set 'Global' to true for variable in a Multi Row Variable Set

-High priority file type, and if altered it might generate skipped record during next upgrade.

I've tried a reference variable, a single line text, etc.
I get that error every time.

I've watched 3 different youtube videos of people setting this up and they are not receiving any of these errors at all when adding variables.

Am I missing something? It seems straightforward, but it's just not working. 

[Brad Bowman]

Hi Emily,

 Have you tried unchecking the Global box before creating a variable? You might need to add the field to the form, but maybe you have something that is checking this box by default?

[Emily4]

Yes! ugh, it was hidden from the form! Thank you! 

[Emily4]

I was able to get this working in the Service Portal. 

However, when I try to use the form on the backend, I click Add and then a white box pops up but never loads the fields I need to fill out. 

Anyone seen this before? 

[Brad Bowman]

That is odd.  Do you happen to have any Catalog Client Scripts or Catalog UI Policies that apply to the Variable Set? Are you using any Variable Set attributes?