Getting error "User not Authenticated" when trying to make REST calls using OAuth 2.0 with okta

[rajkumar5]

1) I have created new application in okta .Attached screenshot in below :

2) And i've created OIDC Provider configuration in servicenow instance and configured client id and secret which is copied from Okta.

 And enabled "User Provisioning"

And in the OIDC Provider Configuration User Claim "email" is mapped to sys_user field (Email).

I've also created a user, where the Email field contains the value of my Okta user email value. I've also added some roles(include admin,security admin,api access ) to the user.

I have got the access token from Okta but when i send this to inbound table API GET method, i'm getting error message

"error": {
"message": "User Not Authenticated",
"detail": "Required to provide Auth information"
},
"status": "failure"
}

Could you please help me on this issue?

Thanks!

[Leo Joseph]

Hi Mageshkumar,

Review below KB,

How to set up OIDC provider on ServiceNow instance

https://hi.service-now.com/kb_view.do?sysparm_article=KB0778342

Regards,

Leo Joseph.

[rajkumar5]

Leo,

Followed the above steps to configure the OIDC, but still i'm getting "User Not Authenticated" error. 

[RaghavSh]

@mageshkumar were you able to resolve this issue, I am getting the same with same configuration.

[RaghavSh]

@Göran Lundqvist Can you please help.