Getting error string "User did not press the Send button in Email Client"
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‎08-08-2017 06:06 AM
Hello,
I am trying to send notification using client template and in emails logs, state is coming as "Sent ignore". In error string, I am getting message saying "User did not press the Send button in Email Client". Also, no error logs are coming. Please help
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‎02-11-2018 09:36 PM
Hello,
Was this issue resolved?
Sowmya
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‎02-14-2018 09:35 AM
Yes, Sowmya. I was able to solve the issue.
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‎08-13-2018 06:23 PM
I have the same issue. How did you solve it?
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‎04-28-2021 02:52 AM
Hi,
We are facing the same issue for one particular Case ticket (CSM)
Clicking on Send is not actually sending anything., no action is taking place. we tried with four different people for this case and still same. Any info on how the issue was resolved please?
Thanks,
Sumana
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‎08-17-2021 07:02 AM
