Getting live data (run time data) via Inbound integration in servicenow. Is there any limit on data?

[Sachin Gavhane]

Hi Guys, I am planning to get live data (run time events) via inbound integration from the 3rd part. They are saying that data will come continuously and even sometimes 1000 records together. 

In ServiceNow we should have capability to consume that loads of data and process  & parse the coming load for further use.

I have given them end point url and integration cred.

I wanna understand about limitation on ServiceNow for the above case study (if any).

Is there any cost involved?

Can someone pls help me to understand more on it?

@shloke04 can you help?

[Tony Chatfield1]

Hi, large volumes of data like this can cause performance issues in your instance as the records are processed, which impacts users and other core system functions - there is a finite amount of system resource and database access available which is shared by everyone\everything.

At the least I would recommend that you engage ServiceNow via your Account manager to ensure that your resourcing requirements are properly assessed, and if this is the first time your organization has dealt with large volumes of integration records you might want to consider engaging a professional consultancy with a proven history of delivering this type of integration. 

[Kartik Choudha1]

Hi Sachin,

Which Http method you are using?

Are they going to pass payloads in your SN instance or you are using the GET Api to get the data from 3rd Party ?

I would suggest you to check 'Data Stream' Action functionality which is available for bulk data processing and parsing using pagination concepts.

You will need to install/activate integration Hub plugin to use Data stream.

Some useful links -

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/administer/integrationhub/conce...

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/integrationhub/tasks/c...

Hope this helps!

Regards,

Kartik

[Sachin Gavhane]

hi Kartik,

I have given them endpoint  created via inbount web services (rest api). 3rd party will be doing post call and will get data into SN instance custom table. Data will be continous data.

[Kartik Choudha1]

Hey,

Could you try implementing it with Flow and integration hub's data stream action?