Getting {"result":{"code":400,"error":"Attribute: '' is missing in payload."}} in Outbound REST call

[maneesh3]

Hi Team,

I am working on to send outbound message to Servicenow instance through REST API. Configured below Outbound api and business rule , and getting error:    {"result":{"code":400,"error":"Attribute: 'sys_class_name' is missing in payload."}}

 Outbound:

Business rule:

No clue still getting error:  

Please help to overcome issue.

Thank you!

[Najmuddin Mohd]

Hi @maneesh3 ,

Can you also pass the classname dynamically as current.sys_class_name.
Incident is in Global and Rest Message is in Customer service. 
May be any cross scope issues.

If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.

[maneesh3]

Hi Najmuddin,

Thanks for reply. but still getting same error after updating BR to dynamic for sys_class_Name:

Output:

[Runjay Patel]

Hi @maneesh3 ,

Share the request body screenshot. Remove the line number 11 from your script and then try.

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Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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[maneesh3]

Hi Runjay,

Removed line 11 in BR and still receiving error: