Getting {"result":{"code":400,"error":"Attribute: '' is missing in payload."}} in Outbound REST call

[maneesh3]

Hi Team,

I am working on to send outbound message to Servicenow instance through REST API. Configured below Outbound api and business rule , and getting error:    {"result":{"code":400,"error":"Attribute: 'sys_class_name' is missing in payload."}}

 Outbound:

Business rule:

No clue still getting error:  

Please help to overcome issue.

Thank you!

[maneesh3]

Hi @Runjay Patel 

Please help with above if anything can be done

thank you 

[Runjay Patel]

Hi @maneesh3 ,

try testing it with from REST message.

[maneesh3]

Hi @Runjay Patel 

Tested with REST Message option still receiving same error 400 with sys_class_name issue, but when we tested by giving static content like below I am not getting any error and update is successful:

[Runjay Patel]

Hi @maneesh3 ,

It means, there is no issue on API side, class name value is not getting properly substituted. Try passing static value from code as well. 

test like below, don't give static value directly.

[maneesh3]

Hi @Runjay Patel 

Given like below:

with same error in result: