Getting the cross-scope access policy error while executing the getDecryptedValue() function from the scoped app

[Abbas Abidi1]

Access to api 'getDecryptedValue(secret_key)' from scope 'x_alsoi_**' has been refused due to the api's cross-scope access policy

Getting this error while trying to execute the getDecryptedValue() function from a scoped app while decrypting the password from the Azure Service Principal record.

[sachin_namjoshi]

You need to create cross scope privilege record to resolve issue.

https://docs.servicenow.com/bundle/london-application-development/page/build/applications/reference/c_CrossScopePrivilegeRecord.html

Regards,

Sachin

[Abbas Abidi1]

Already tried it.

[sachin_namjoshi]

Create cross scope record like below for your custom application scope

Regards,

Sachin

[Eric20]

Hi @Abbas Abidi , I have this same issue currently in New York version. Were you able to solve this problem?

Thanks

Eric