Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Getting the info message "Record not found" while reloading the project record for specific user.

V_PRB
Tera Expert

Hi Experts.

After reloading the project form for specific user I'm getting the info message "Record not found" on top of the form.

Taking a look into the system logs I see the following warning when trying to impersonate with a specific user and reload the project record.

com.glide.script.RhinoEcmaError: "__ref__" is not defined.
   <refname> : Line(1) column(0)
==>   1: __ref__.isNewRecord()

 

find_real_file.png

6 REPLIES 6

its happing for one user. and that user has the read access.

mats11
Tera Contributor

same problem