Getting the requested_for value

[ceraulo]

Hello!

I have a catalog item workflow that needs to populate the short_description field. The script is:

task.short_description =  "This is a request for " + current.request.requested_for.toString();

However this is not working. The fields (ex. Requested_for) is populated from an integration with another application.
The requested_for field is populated correctly but I am unable to extract and use it in the task's short description.

Please help!

Thank you.

[Mark Stanger]

'current.request.requested_for.getDisplayValue()' should work.

[Mark Stanger · Accepted solution]

Also note that the workflow timings of the request/request item generation are kind of strange.  If you're doing this right at the very beginning of your workflow, try putting in a 5 second timer right before to allow enough wait time for the request and item to be created and linked fully before this step.

[John Vo1]

Mark,

So how would I get this to pull from the Variables requested for and not the Requested for of the RITM?

[Mark Stanger]

Just access the 'variables' object like any other field, followed by the name of your variable...

current.request_item.variables.<yourvarnamehere>.getDisplayValue();