Give a basic user access to only the report application
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‎07-21-2014 01:47 PM
Is there an easy way to give a basic user access to only the report application? They will only need to see tickets off incident table. I could give them ITIL role but then they will have Incident Application which I don't want these users to have. I just want them to view reports. Thanks in advance!
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‎07-22-2014 10:53 AM
Hi Adam,
It is better to create a Custom role and grant that role access to the Reporting application.
You will still need to give Report/Read access for that role on the Tables where you want your Users to have reporting access, in this case the Incident table.
Finally, add this role to the Users.
Thanks,
Subhajit
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‎01-18-2017 02:28 AM
Hi all,
By giving a user report_admin role, does it cost me? should i need to buy any license for this?
Thanks,
Ramya.
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‎01-18-2017 02:37 AM
report_admin is an analyst role. It will consume a license.