GlideList Value

alexpullos
ServiceNow Employee
ServiceNow Employee

I've created a table that's referenced by a glideList. In my table, there are three fields: first_name, last_name, and email. When I use the glideList to make a selection, I see these fields in the resulting popup window. But, no matter which field I select, the glideList is always populated by the row's Creation Date, a default field that's included with every table. I've tried to correct this by creating a List Layout that's specific to this table but I still get the same results. So, my question is this: how do I signify which field the glideList is populated with?

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Alex,



I think the field value is populated per display value of the referenced table. Can you please set the display value to one of the fields in the reference table and check once.


Please refer section 3.1 for more info on how to set the display value.


http://wiki.servicenow.com/index.php?title=Reference_Fields#Selecting_the_Display_Value


View solution in original post

3 REPLIES 3

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Alex,



I think the field value is populated per display value of the referenced table. Can you please set the display value to one of the fields in the reference table and check once.


Please refer section 3.1 for more info on how to set the display value.


http://wiki.servicenow.com/index.php?title=Reference_Fields#Selecting_the_Display_Value


Thank you, Pradeep! That solved my problem 🙂


Excellent. Thanks Alex for participating in the community!